LONDON GATEWAY RESIDENTIAL
Home and peace of mind is timeless.
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We understand that a personal approach to block and estate management is the most important factor when looking after someone's home.
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We also embrace technology to empower our team to deliver a more responsive and better quality service.
FOCUS
We are focused on London. Our property managers have a very selective portfolio to ensure that they have the time to deliver a high quality service.
PERSONAL
We like to keep in regular contact with our clients so we can anticipate any issues as soon as they arise. Delays cause unnecessary strain and pressure on our team as well as our clients.
PROFESSIONAL
We have a very selective team of highly qualified property managers. As we restrict ourselves to a small number of high-end clients, we can attract and retain the very best industry personnel.
SERVICES
We provide a wide range of services for RMCs, Landlords and RTM companies
RMCs
We can help take charge of your estate, relieving the administrative stress and fiduciary responsibility.
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We will engage with not only leaseholders, but all residents at your development, leaving you to focus on living rather than managing.
Developers
We work with developers to take on blocks after they have been developed.
We can assist with all post-completion matters, from snagging and phased occupation, to service charge budget estimates and PPM plans
RTM applications
We are able to help you with RTM applications. We provide guidance on the RTM process, helping you estimate the time and cost involved.
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We can assist you from day 1, setting up the RTM process, through any FTT process, to the final RTM ruling.
FAQs
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How do you handle service charge monies?
All Client funds are held at arm’s length from our business in a ring-fenced Trust account in the Clients name. We are also regulated by the Property Ombudsman, giving you additional peace of mind.
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How often do you visit your properties?
We visit site as often as necessary. For large complex sites this would be once a week. For small blocks, we carry out monthly inspections at a minimum. We also visit frequently during any major works.
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How do you monitor customer satisfaction?
We send quarterly surveys to all leasholders and residents to see gauge satisfaction and see if anything can be improved. We believe in full transparency and share our results with our clients.
Greg Taylor
"Alway picking up issues before they are reported to the directors, it's really helped to reduce the hassle."
Lauren Abbott
"The main for us has always been accounts and LG managed to sort that out in the first 3 months"
Lisa Driver
"reduced our internal refurbishment costs by 17%, compared with the pervious block manager"
Get in Touch
If you'd like to find out more, please send us any queries in our webform and our team will be in touch shortly.